General Repairs and Calibration
Problems with your Jones and Lamson Optical Comparator are rare. Most are handled by phone or at firstname.lastname@example.org. In cases where a service call is required, J&L Metrology systems are serviced by trained service engineers based throughout the United States. J&L Metrology also maintains a large parts inventory for current and discontinued systems, so repairs are done quickly and completely.
The J&L Metrology Customer Service department can arrange field service for your system.
Repairs: Items/Optical Comparators to be repaired should be sent to: Repair Department, J&L Metrology, Inc. 280 Clinton Street, Springfield, VT 05156 U.S.A., or to the international location that is your supplier. We recommend your contacting us prior to the return to obtain further information. Bench fees may apply for evaluation. No repairs are ever made without prior authorization.
Optical Comparator Calibration: J&L Metrology is a customer-focused provider of high-quality calibration services to all industries world wide. Our goal as your quality calibration vendor is to provide calibration services that a) are metrologically valid, b) will be unquestioned by auditors and c) are easy to understand.
Our calibration service includes all types of optical comparators. Calibration techniques include aligning light source and screen with table, checking perpendicularity, parallelism and verifying magnification of all included lenses.
We provide on-site optical comparator calibration. We calibrate all makes and models of optical comparators, including Starrett, Mitutoyo, Nikon, Tamarack, Scherr Tumico and more. We calibrate each optical comparator at five points per axis and/or at custom test points established by you. All calibrations are traceable to the International System of Units (SI), established by the International Bureau of Weights and Measures, through the National Institute of Standards and Technology (NIST). We can perform the optical comparator calibration either on site at your facility or at our calibration laboratory.
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